Volunteering Tasmania’s role

In Tasmania, the EV CREW service is managed by a team of volunteers and staff within Volunteering Tasmania. Volunteering Tasmania is the State’s peak body for volunteering and our mission is to create an environment which promotes and sustains effective volunteerism.


Preparedness and planning are paramount to minimising the impact of natural disasters and shortening the recovery period. Through a number of mechanisms and use of tools including the EV CREW Service and Emergency Volunteering portal, Volunteering Tasmania encourages individuals, and the community generally, to have the appropriate planning processes in place to build individual and community resilience.


Volunteering Tasmania will promote the EV CREW service to those who offer their assistance, energy and skills to volunteer in the various phases of disasters and emergencies. This allows real-time management of volunteers and their live volunteer records. 

EV CREW service also provides organisations with a mechanism for planning, as it helps to assess and build capacity to take on surges of spontaneous and pre-registered volunteers for disaster-related activities. The service provides the opportunity for individuals, groups and organisations to register to provide assistance, as well as educating and then referring potential volunteers to disaster management and recovery agencies.  

The EV CREW system has been developed and proven effective by Volunteering Queensland in the major disasters of recent years.


In times of disaster, Volunteering Tasmania will activate the Emergency Volunteering Coordination Centre, utilising the EV CREW system. This centre will be the central coordinating point for incoming requests from organisations who are seeking volunteers, as well as from individuals who are pledging to assist their time.

During this phase Volunteering Tasmania will act primarily as an information provider and a ‘gateway’ to easily disseminate information to the general public and registered emergency volunteers of progress and areas where assistance may be needed. 


Recovery from a natural disaster can be a long process. Organisations rely on long-term support from volunteers who may perform various roles, ranging from basic clean-up to care, comfort and personal support, to more specific skills like providing financial counselling or structural engineering to affected communities.

Responding to actual needs as they arise on the ground is a complex process and organisations need time to coordinate an effective response that incorporates unaffiliated volunteers. During the recovery phase, Volunteering Tasmania will continue to operate the Emergency Volunteering Coordination Centre to respond to the ongoing requests of volunteers from organisations for assisting in a variety of roles in the recovery process.