When are volunteers needed in an emergency?

#1 Emergency Response

The emergency response, generally involves qualified professionals and pre-trained and experienced volunteers. This is the pointy end! If you are interested in volunteering with the emergency services including the Tasmania Fire Service (TFS), State Emergency Services (SES) and St John Ambulance, don’t wait for the crisis. The time to join is now so you can learn new skills before disasters occur. Sign up to these organisations through Join, Learn and Be Ready.

It is likely that the EV CREW system will be activated to provide assistance in the disaster recovery. During the response phase, our team will be processing new volunteer registrations, and communicating with organisations who will be involved in the recovery. We are committed to a community-led recovery and will be guided by emergency services and community leaders regarding the volunteer activities required.

#2 Emergency Recovery 

Volunteers will be needed to help on various long-term projects. It is in the months and years following a disaster that you are most likely to be contacted to volunteer. There may be opportunities to assist the local neighbourhood house serving meals to an affected community, volunteering at a fundraising event to raise money to build a new town hall, or helping with the control of environmental weeds following a bushfire.

Remember that you will be contacted if and when there is a volunteering opportunity that matches your skills, location and availability.

If there is an opportunity just right for you, we will be in touch with the details. Don’t worry if you aren’t available on the day, just let us know – there may be another opportunity!

Where do I go when I have questions or feedback?

Questions relating to a volunteering opportunity that you are participating in currently:

When Volunteering Tasmania’s EV CREW team confirms an opportunity, you should receive an email with the contact details of the volunteer coordinator, the meeting place, activity times, appropriate clothing to wear, etc. If you have questions about the activities, contact the volunteer coordinator direct.

Questions relating to everything else to do with emergency volunteering:

Visit Join, Learn and Be Ready for information on volunteering with emergency services including the Tasmania Fire Service (TFS), State Emergency Services (SES) and St John Ambulance.

For information on EV CREW, check out this site, our FAQ page or contact us via at This email address is being protected from spambots. You need JavaScript enabled to view it.

Important things for you to remember

  • Before you volunteer, make sure you have first helped yourself, your household, your family, friends and neighbours.
  • Make sure to check out your volunteer rights and responsibilities.
  • After a disaster, it takes disaster response agencies time to work out how to most effectively engage volunteers - it can take up to 4 - 6 weeks to get placed in a volunteer opportunity (assuming an organisation is looking for someone with your skills, location and availability).
  • There may be hazards in the areas you are working. Your first responsibility is to yourself - eat, drink water, wear protective clothing and have adequate rest.

Volunteer safety 

Emergency response and recovery environments can be dangerous. Supporting organisations to make safety a priority for their volunteers is an important part of Volunteering Tasmania’s work. As an individual, it is critical that you are aware of your rights and responsibilities when volunteering and understand how you can recognise risks and stay safe.